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Refund Policy

When a return is approved or an order is cancelled, we process refunds promptly according to your original payment method.

Refund Methods & Timelines:

  • AutoPay Wallet: Instant refund upon approval.
  • Cash on Delivery (COD): Refunded via bank transfer or AutoPay credit within 3 to 5 business days.
  • Bank Transfer: Transferred back to your Sudanese bank account within 5 to 7 business days.